Online Counselling

Joanna currently offer online counselling sessions. Platforms Joanna use’s are Zoom video Conferencing and/or WhatsApp video Counselling

There are many benefits to online counselling:

1). Accessibility – Web counselling is easily accessible to all those who wish to use it. Online therapy overcomes barriers that may preclude others from seeking therapy. For example, rural or remote areas where there is no counselling services can benefit from the accessibility of online counselling.

2). Convenience – Web counselling has been shown to be more economical for the client, especially for those clients who are unwilling or cannot afford to commute to attend counselling sessions. Those that are physically disabled or unable to leave their home can also easily access such services with little inconvenience. Those that have visual and hearing impairments can also benefit from such services.

3). Social stigma – Online counselling may also be effective in eliminating social stigma associated with receiving therapy. For those who are uncomfortable with receiving therapy, online counselling allows access to such services in private without having to visit the counselling centre. Online counselling offers the client a degree of anonymity that may reduce such social stigma and therefore prompt them to seek assistance when they might otherwise have hesitated.

4). Anonymity – The absence of face to face contact can also prompt clients to communicate more openly without concerns for bias of race, gender, age, size or physical appearance.This may lead to an increased level of honesty and therefore higher validity in the case of self disclosure.

How Online Counselling Works:

1). Contact Serene counselling by telephone or text 07756 222564 or email to make an appointment

2). The counsellor will ask for your email address.

3). The counsellor will email you a document known as a ‘counselling contract’. This is the terms and conditions of online counselling.

4). The counsellor will request that you to sign and return this document. Alternatively you can reply to the email stating ‘I agree with the terms outlined in the contract’

5). All online counselling sessions are pre-paid. You will then be asked to pre-pay your session using either bank transfer or PayPal. (Payment details will be found on the last page of the counselling contract sent to you)

6). Once the counsellor has received payment, the counsellor will contact you to arrange a date and time for the appointment

7). If using Zoom the counsellor will send you via email a meeting request. At the agreed time you click on the link provided and connect with your counsellor. If using WhatsApp the counsellor will Video Call you at the appointment time agreed to commence counselling sessions

Please note that is is your responsibility to ensure that you have your computer or mobile phone set up, before the session commences, this includes downloading the relevant app’s on your computer or smart phone and/or having your microphone and video turned on